Audience
Call centers, healthcare providers, and companies looking for a call analytics software solution for their needs
About OTO
OTO allows call centers 100% visibility of what is said during customer calls within 20 hours. Complement your NPS scoring with in-call intonation analytics. Identify call agent engagement and proactively set your WFM plan. Pick calls for QA faster. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! Voice is the most valuable touchpoint between you and your customer. We're here to help you truly understand and leverage your voice data at scale. Whether you're building a mobile app or data analytics dashboards, our lightweight DeepToneTM engine gives you access to our powerful voice models on any device, providing you with a rich layer of acoustic labels for nearly every audio format.
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Pricing
Starting Price:
$100 per month
Free Trial:
Free Trial available.
Company Information
OTO Systems
Founded: 2017
United States
www.oto.ai/
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
OTO Frequently Asked Questions
OTO Product Features
Call Center
Call Recording
Reporting/Analytics
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Deep Learning
Image Segmentation
ML Algorithm Library
Neural Network Modeling
Self-Learning
Convolutional Neural Networks
Document Classification
Model Training
Visualization
Speech Recognition
Audio Capture
Concatenated Speech
Multi-Languages
Voice Recognition
Automatic Form Fill
Automatic Transcription
Call Analysis
Continuous Speech
Customizable Macros
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
