Amdocs Customer Experience Suite
With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
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Alepo Digital BSS
Alepo Digital BSS is a full-stack, convergent business support system built for telecom operators that need to launch fast, monetize any service, and modernize without a multi-year transformation program.The platform consolidates CRM, convergent billing, OCS/online charging, product catalog, order management, subscriber self-care, partner management, voucher management, provisioning, trouble ticketing, and revenue analytics into a single, pre-integrated stack. TM Forum Open API compliant across all modules.
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CANVAS Digital BSS
CANVAS, powered by 6D Technologies, is a comprehensive 5G-Ready customer-centric Digital Business Support System (BSS) that allows CSPs to monetize operational expenses and meet real-time customer demands, providing a 360-degree view of the customer. This advanced Digital BSS platform automates business models and supports revenue streams, scaling future innovation through 5G, loT, Al/ML, Cloudification, and Big Data Analytics.
Why Digital BSS for Your Digital Transformation?
- 5G-powered Cloud-native Digital BSS to Monetize Operations
- Open Ecosystem with TM Forum ODA Complaint Open APIs
- Al/ML Analytics for Informed Decision Making
- 360° CRM with Unified View Customers and Personalized Customer Care
- Converged Platform with Revenue Driving Capabilities
CANVAS, a modern Digital BSS Suite, enables CSPs to offer Al-powered, cloud-native, scalable customer experiences. It helps them monetize operations and support business models for future innovation.
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Mavenir Digital Enablement (MDE)
The Mavenir Digital Enablement (MDE) platform helps CSPs innovate freely, respond to market demands quickly, and fully monetize new 5G business models. Mavenir’s Digital Enablement (MDE) is a cloud-native, catalog-driven digital BSS that enables CSPs to easily create new 5G digital offerings or complete the 5G network transformation with charging and mediation functions and can also be used to design a digital marketplace experience, bundling cross-industry partner products and services into unified offerings. MDE is built on a MACH (Microservice, API First, Cloud Native, Headless frontends) architecture that can run as a comprehensive BSS or importantly, as a digital overlay with existing legacy BSS for minimal risk and disruption. BSS digital overlay systems can help CSPs to maximize returns in the 5G era.
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