Audience

Enterprise organizations looking for a solution to reduce costs and complexities while optimizing processes

About Amdocs Customer Experience Suite

With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.

Other Popular Alternatives & Related Software
BillRun
BillRun
Take advantage of BillRun Cloud, which offers the identical features as our proven, enterprise-grade billing solution, while avoiding the risk of over-investing during marketplace uncertainty. Pay-as-you-grow design requires no upfront investment and offers easy entry and exit procedures, while providing a reasonably-priced, feature-rich, scalable billing solution that can expand as your company grows. The BillRun open source platform is designed to assist CSPs and Operators through a Telecom BSS platform that is fully transparent and open-source while being far less complex than traditional systems. With no “vendor lock” and the ability to leverage community efforts for robust solutions, you can enjoy reduced OPEX costs with the ability to manage all of your subscribers on a single, efficient billing platform.
Learn more
gaiia
gaiia
gaiia is a modern, cloud-native OSS/BSS platform built for broadband service providers. gaiia brings ecommerce, customer management, billing, workforce operations, and service provisioning into a single system. AI-powered automation helps providers reduce manual work, speed up service activation, and improve operational efficiency across fiber, fixed wireless, and open access networks. Trusted by ISPs of all sizes, gaiia supports complex billing models, MDU management, and rapid migrations while offering a white-labeled checkout, open API, and continuously updated cloud infrastructure to help providers scale with confidence.
Learn more
Wavelo
Wavelo
(1 Rating)
Wavelo, a division of Tucows (NASDAQ: TCX, TSX: TC), is bringing internet thinking to telecom’s toughest challenges. Built for telcos by a team with deep industry expertise and internet-native instincts, Wavelo offers a cloud-native suite of massively scalable OSS/BSS applications. Our real-time, event-driven architecture powers everything from AI mediation to minimal-impact migrations, bridging legacy systems while accelerating innovation. Designed to simplify and modernize operations, Wavelo helps communication service providers worldwide deliver superior customer experiences through streamlined service innovation, enablement and monetization.
Learn more
Sympan
Sympan
Sympan harnesses AI and predictive analytics to turn customer data into actionable insights and personalized recommendations. Our platform empowers telecoms, Mobile Network Operators, and carriers to enhance customer engagement, streamline marketing efforts, and drive sales growth. With Sympan, achieve your business goals by making data-driven decisions that cater to individual customer preferences.
Learn more

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Amdocs
Founded: 1982
United States
www.amdocs.com

Videos and Screen Captures

Play Video Amdocs Customer Experience Suite Screenshot 1
Other Useful Business Software
The AI-era engineering performance platform Icon
The AI-era engineering performance platform

Built for CTOs and software engineering leaders who need clear, objective visibility into performance, cost, and the real impact of AI.

By connecting code, tickets, collaboration, and AI usage, it helps organizations understand what is being delivered, at what quality, and at what cost, including the real cost and efficiency of AI adoption. Through capabilities like benchmarking and calibration, Pensero enables teams to compare performance across engineers, teams, and peers, replacing subjective assessments with clear, data-driven insights.
Learn More

Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

Amdocs Customer Experience Suite Frequently Asked Questions

Q: What kinds of users and organization types does Amdocs Customer Experience Suite work with?
Q: What languages does Amdocs Customer Experience Suite support in their product?
Q: What kind of support options does Amdocs Customer Experience Suite offer?
Q: What other applications or services does Amdocs Customer Experience Suite integrate with?

Amdocs Customer Experience Suite Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis