Audience
Customer support representatives
About GrowthDot Email Tracking
Easily monitor email opens with Email Tracking for Zendesk.
It generates a read receipt indicating the precise date and time that the email was received, providing you with confirmation that it reached its intended destination.
Additionally, you can view the number of times each email sent through Zendesk support has been opened, as well as the earliest and latest dates on which it was accessed.
Also, you can track link openings in Zendesk.
Enable desktop notifications to stay on top of time-sensitive Zendesk emails. By activating notifications, you will receive immediate alerts when an email is read, allowing you to promptly follow up with customers when they require your assistance the most. This will result in a reduction in ticket resolution time while simultaneously increasing customer satisfaction. Should you wish to do so, the notifications can be disabled at any time.
Other Popular Alternatives & Related Software
GrowthDot Proactive Campaigns
With Proactive Campaigns for Zendesk, you can quickly categorize customers into lists within Zendesk and send out email campaigns to multiple recipients with just one click. Additionally, it serves as a fantastic substitute for Zendesk / Mailchimp.
Send as many mass outbound emails as you need directly from Zendesk
Check emails with test recipients
Launch follow-up campaigns
View email statuses with integrated Email Tracking
Assign campaigns to specific groups, agents, or brands
Type and send emails using an alias
Add CCs to your emails
Share contact list and campaigns between agents
Import CSV files with data or choose from the already created list
Add formatting to your email body
Use HTML code to create brand emails
Integrates with analytics tools
Schedule campaigns and set up triggers
Create Zendesk tickets with any status automatically
Send internal notes in bulk
Allow contacts to unsubscribe from the Campaign
Collect feedback via CSAT surveys and ratings
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Critical Impact
Critical Impact allows you to enhance and simplify your email marketing campaigns. Our tools let you effectively manage your email and SMS lists, send personalized and automated emails, along with text messages (SMS) for your marketing campaigns all at a competitive price model. Our subscriber scoring algorithms will mine your data to quickly identify those subscribers who are most likely to read your next email, consume additional emails, or make another purchase.
With our easy-to-use interface, you can schedule messages to send in minutes. Select your send options all on one page, and then prevent mistakes by seeing a confirmation of all your send details. Even A/B test your email across device screens – from phones to tablets to monitors.
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OpenedOrNot by 500apps
OpenedOrNot by 500apps is the best Email Tracker for Gmail that helps track emails and receive real-time updates in seconds. The features are below:
Email Tracking- Seamless email tracking for Gmail to get all information till it gets open. Track link clicks and much more with OpenedOrNot email tracking chrome extension.
Read Receipts- Receive two ticks in green if your email gets opened and in grey if it’s delivered to know when if your emails are being delivered and opened successfully.
Real-time Alerts- Get real-time notifications whenever your email is opened and links clicked. If the recipient has OpenedOrNot installed then get the recipient’s information to know more details.
Email Analytics- Summarize your sent emails and get analytics on how many emails are opened, undelivered, delivered to optimize email marketing efforts. Get Follow-ups with More Accuracy- With smooth and reliable email tracking to get timely follow-ups with more accuracy and close tasks.
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Mailsuite
Know when your emails are opened. Free email tracking for Gmail. See in your mailbox if your emails have been opened. Our software is privacy compliant and we never share data with 3rd parties. Receive real-time notification pop-ups when your emails are opened. Our software is privacy compliant and we never share data with 3rd parties. Receive real-time notification pop-ups when your emails are opened. Mailsuite (formerly Mailtrack) is an email tracking tool. It tells you if your emails have been opened or not, and how many times, through its pixel-based tracking system. Our mission is to improve email communication by integrating seamless read notifications to it by default. Just like any mobile messaging app. It also lets you know when the emails you receive are being tracked, with Mailsuite's Incoming tracked email indicator. We add very little to your Gmail account, just a couple of buttons, check marks and dots.
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Pricing
Starting Price:
$2/agent/month
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GrowthDot
Founded: 2015
Ukraine
growthdot.com
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