Audience
Employees and organizations looking for a platform to report misconduct and lodge complaints, enabling insightful management
About Grapevine
With all the features you’d expect including 24/7 access to highly trained Australian call centre operators, Grapevine helps shines a light on every corner of your organization, giving your staff and customers confidence that their complaints are receiving the full attention they deserve. 24/7 access to call centre, 365 days a year. Fully trained call centre operators based in Australia. 24 hour reports to your organization direct from call centre. 24/7 access for reporters and businesses to reports and actions. Annual fixed pricing based on scale of your organization. Instant notification to businesses on urgent matters. Quarterly reporting with hot-spot identification. Expert advice offered in line with your company policy.
Other Popular Alternatives & Related Software
NuVoxx Cloud Contact Centre
Our web-based cloud contact centre platform will work with your existing infrastructure to provide advanced features and improve customer experience. Whether the majority of your calls are inbound, outbound or blended, our hosted contact centre platform provides the features and functionality which enable your team to better run and manage your contact centre. The best part is that it does not require any infrastructure upgrades or changes. NuVoxx Cloud Contact Centre will work with your existing computers and telephone sets. NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.
Learn more
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams).
25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch.
We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher.
Try 14 day FREE trial from CloudTalk (no credit card details required).
Learn more
WhistleB
Whether you want to get up and running quickly with cost-effective, online system that gives employees the confidence to report concerns or develop a complex whistleblowing software that integrates with the rest of your compliance programme, we can help. Only people authorised by you can access whistleblower messages, giving you complete control. Market-leading security also ensures whistleblower anonymity and protects sensitive data. All data is stored in the EU. From order to operational in no time, with on-line onboarding for simpler in-house implementation. The built-in resource centre puts our expertise and best practices at your fingertips at all times. No additional IT or external consultants required. Behind WhistleB’s online whistleblowing software is an experienced team of experts. We are ready to help you with whistleblowing matters and getting the best out of the system.
Learn more
Safety Champion
Safety Champion Software is Australian-made and owned cloud-based software, developed by highly qualified safety professionals. Designed for businesses delivering a full work health and safety program across multiple locations, Safety Champion provides you with a centralised management system that everyone in your business can use with ease.
PLUS - we have a 100% forever free plan called Safety Champion Light. Sign up today!
Modules: incident management, hazard and corrective action management, inspections, contractor management, induction management, planning, reporting and more.
Services; Native iOS and Android apps, full suite of training and guidance materials in Resource Centre, free master class webinars, professional safety advice as needed, online support, reporting and analytics, and more.
Learn more
Integrations
No integrations listed.
Company Information
Grapevine
Founded: 2001
Australiia
www.whistleblowerhotline.com.au
Videos and Screen Captures
Other Useful Business Software
Managed Cloud Hosting Platform | Nexcess
The managed cloud solution engineered for simplicity, with built-in governance and risk-mitigation, plus a bill you can actually forecast.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
