Audience
Call Center solution for companies
About NuVoxx Cloud Contact Centre
Our web-based cloud contact centre platform will work with your existing infrastructure to provide advanced features and improve customer experience. Whether the majority of your calls are inbound, outbound or blended, our hosted contact centre platform provides the features and functionality which enable your team to better run and manage your contact centre. The best part is that it does not require any infrastructure upgrades or changes. NuVoxx Cloud Contact Centre will work with your existing computers and telephone sets. NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.
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Integrations
No integrations listed.
Company Information
NuVoxx
Canada
www.nc3.ca
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Support
Online
NuVoxx Cloud Contact Centre Product Features
Call Center
Call Recording
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Database
Escalation Management
Manual Dialer
Predictive Dialer
Progressive Dialer
