Dialogflow

Dialogflow

Google
Yellow.ai

Yellow.ai

Bitonic Technology Labs
+
+

Related Products

  • Google AI Studio
    26 Ratings
  • Enterprise Bot
    23 Ratings
  • Gemini Enterprise Agent Platform
    967 Ratings
  • LM-Kit.NET
    29 Ratings
  • Dialpad Support
    1,584 Ratings
  • kama.ai
    9 Ratings
  • Sendbird
    164 Ratings
  • Forethought
    167 Ratings
  • Assembled
    260 Ratings
  • Zendesk
    7,920 Ratings

About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

About

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Audience

Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Company Information

Bitonic Technology Labs
Founded: 2016
San Mateo, California
yellow.ai/

Alternatives

Alternatives

Amazon Lex

Amazon Lex

Amazon

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Avaya Aura
Avaya Experience Platform
Genesys Cloud CX
LINE
Call Center Studio
Capillary Engage+
Charles
Chatterbox
Cognigy.AI
Five9
Freshdesk
Landbot.io
MiContact Center Business
Operata
PubNub
Quickwork
Slack
Viber
Webex Contact Center
WooCommerce

Integrations

Avaya Aura
Avaya Experience Platform
Genesys Cloud CX
LINE
Call Center Studio
Capillary Engage+
Charles
Chatterbox
Cognigy.AI
Five9
Freshdesk
Landbot.io
MiContact Center Business
Operata
PubNub
Quickwork
Slack
Viber
Webex Contact Center
WooCommerce
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information
Claim Yellow.ai and update features and information
Claim Yellow.ai and update features and information