Audience

IT and enterprise service teams requiring a tool to automate processes, empower self-service and gain real-time visibility into service delivery

About Ivanti Neurons for ITSM

Ivanti Neurons for ITSM provides enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Built on industry standards with 14 ITIL practices, Ivanti Neurons for ITSM is designed to expand as your needs increase. Automated workflows eliminate costly manual processes while making operations more efficient, compliant, and secure. Whether you're looking for an IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, the modular design of Ivanti Neurons for ITSM is packaged to deploy quickly and scale easily to adapt as your requirements grow.

Integrations

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Company Information

Ivanti
Founded: 2017
United States
www.ivanti.com/products/ivanti-neurons-itsm

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Ivanti Neurons for ITSM Frequently Asked Questions

Q: What kinds of users and organization types does Ivanti Neurons for ITSM work with?
Q: What languages does Ivanti Neurons for ITSM support in their product?
Q: What kind of support options does Ivanti Neurons for ITSM offer?
Q: What type of training does Ivanti Neurons for ITSM provide?

Ivanti Neurons for ITSM Product Features

IT Service

Self Service Portal
Knowledge Management
Ticket Management
Service Catalog
Release Management
Incident Management
Service Reporting
IT Asset Management
Contract Management

ITSM

Change Management
Problem Management
Self Service Portal
Configuration Management
Dashboard
Incident Management
Availability Management
Contract/License Management
Release & Deployment Management
Asset Tracking
Project Management