Fortude

Enable data-driven decision-making and better outcomes. Infor industry analytics deliver relevant and meaningful insights for everybody from the boardroom to the shop floor. Infor Birst® makes business intelligence and analytics easy to consume with pre-built industry and role-specific content and metrics embedded wherever business users need information. Improve decision-making with Birst. Underpinning Birst’s modern native cloud BI platform is Infor's modern data architecture. Focused on supporting any user to take their analysis in any direction, this flexible and business-centric approach to managing data is secure, scalable, and adaptable to changing business needs, while AI-powered automation reduces many manual tasks. Birst's Networked BI is a new approach to delivering data-as-a-service (DaaS) based on the idea that trusted and well-governed data is not at odds with speed and ease of use. Birst uses unique and patented capabilities.

Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.