PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SERVICES OFFERED BY ALTMETRIC LLP AND ITS AFFILIATES (THE “COMPANY”). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT WWW.ALTMETRIC.COM (THE “SITE”) AND OTHER RESOURCES THAT REFERENCE THESE TERMS, INCLUDING THE DATA, PRODUCTS AND SERVICES MADE AVAILABLE BY COMPANY VIA THE SITE OR SUCH OTHER RESOURCES (COLLECTIVELY WITH THE SITE, THE “SERVICE”). BY USING THE SERVICE, INCLUDING BUT NOT LIMITED TO VISITING OR BROWSING THE SITE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. WITHOUT PREJUDICE TO A CONTRACT (AS DEFINED BELOW), IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU HAVE NO RIGHT TO USE THE SERVICE.
If you agree to these terms as an individual you represent and warrant that you are at least 13 years old and otherwise of legal age to form a binding contract. If you agree to these terms on behalf of a business, organization, agency or institution (“an Organization”), you represent and warrant that (i) you have authority to bind that Organization to this Agreement, (ii) your agreement to these terms will be treated as the agreement of the Organization, and (iii) any individual or entity to whom you provide access to the Service shall be made aware of and shall be bound by these terms. In that case, “you” and “your” in this Agreement shall refer to the Organization you represent. Even if you agree to these terms on behalf of an Organization or pursuant to a Contract, if you provide us with any personal information, you consent to the use of that information in accordance with the Company’s privacy policy at https://www.altmetric.com/privacy-policy/ (the “Privacy Policy”). In all cases, you may not use Services if not permitted by any export control or other applicable law, including because you are based in a sanctioned country or are on a sanctions list.
The Service is offered subject to acceptance without modification of all of the terms and conditions contained herein (the “Terms of Use”), which terms also incorporate Company’s Privacy Policy and any other terms and conditions that may apply only to certain parts of the Service as indicated thereon.
You represent and warrant that all registration information you submit is accurate and truthful and that you will maintain the accuracy and truthfulness of such information by accessing your preference settings from within the Service. Company may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Service is revoked in such jurisdictions.
Company reserves the right, at its sole discretion, to modify or replace any of the Terms of Use, or change, suspend, or discontinue the Service (including without limitation, the availability of any feature, database, or content) at any time. You are responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes. Company may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
As a condition of use, you promise not to use the Service for any purpose that is prohibited by the Terms of Use. The Service is provided only for your own non-commercial, internal and personal research use. You are responsible for all of your activity in connection with the Service. Company reserves all rights in respect of the Services not expressly granted, and you shall not otherwise use any part of the Services without the prior and express written agreement of Company.
For purposes of the Terms of Use, the term “Content” includes, without limitation, any data, content, text, photographs, images, illustrations, or other information, software, code, scripts, graphics, and interactive features generated, provided, or otherwise made accessible by Company, its partners or other third parties on or through the Service.
By way of example, and not as a limitation, you shall not (and shall not permit any third party to) either (directly or indirectly) (a) take any action, or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content on or through the Service, that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty; (ii) you know is false, misleading, untruthful or inaccurate; (iii) is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; (iv) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”); (v) involves commercial activities, including any sales or advertising. Without limiting the foregoing, you shall not (and shall not permit any third party to) sell, rent, lease, license, loan or commercialize any part of the Services, nor give access to or use for the benefit of any other person, in connection with any direct or indirect revenue-generating activities (including generating internet traffic for websites containing advertising) or in any way that results in outputs, models embeddings, databases or other developments that are accessed or otherwise used for any such purpose or in any such way; nor use in connection with any search functionality, or to otherwise power any products / apps / tools / systems, including through the use of models, embeddings, outputs or databases that have been improved, validated, trained, generated, derived or otherwise developed using any part of the Services, accessed by or on behalf of any other person; and such developments shall otherwise only be used subject to the same limits and restrictions as apply to the Services themselves and not (for example) as a workaround to, nor to circumvent them. For the avoidance of doubt, uses in connection with work that is carried out on the request, or at the direction or expense, of a person will be considered as being for the benefit of that person; (vi) use to benchmark against any other products or services, other types of competitive analyses, except as expressly authorized by us in advance in writing on a case-by-case basis; (vii) contains software viruses, malware or any other computer codes, files, or programs that are designed or intended or have the potential to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Company or any third party; or (viii) impersonates any person or entity, including any employee or representative of Company.
Additionally, you shall not (and shall not permit any third party to) (directly or indirectly): (i) take any action that imposes or may impose (as determined by Company in its sole discretion) an unreasonable or disproportionately large load on Company’s (or its third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; (iii) bypass any measures Company may use to prevent or restrict access to the Service (or other accounts, computer systems or networks connected to the Service); (iv) run any form of auto-responder or “spam” on the Service; or (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any Content available on or through the Service (and for clarity, TDM rights are hereby explicitly reserved), or as (or to create) an input for or otherwise in connection with machine learning, model training or artificial intelligence-related methods or technologies.
The Site and other parts of the Service are protected by copyright as collective works and/or compilations pursuant to U.S. copyright laws, international conventions, and other intellectual property laws and proprietary rights. You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Service, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.
Company does not guarantee that any Content will be made available or will be continuously available on or through the Service. Company has no obligation to monitor the Service or Content. However, Company reserves the right to remove, edit or modify any Content in its sole discretion, including without limitation any User Submissions, from the Service at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Company is concerned that you may have violated the Terms of Use), or for no reason at all.
You may browse the Site without registering, but as a condition to using certain aspects of the Service, you may be required to register with Company and select a password and user name (“User ID”). You shall provide Company with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of the Terms of Use, which may result in immediate termination of your Company account. You shall not (i) select or use as a User ID a name of another person with the intent to impersonate that person; (ii) use as a User ID a name subject to any rights of a person other than you without appropriate authorization; or (iii) use as a User ID a name that is otherwise offensive, vulgar or obscene. Company reserves the right to refuse registration of, or cancel a User ID in its sole discretion. You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your password. You shall not: (i) impersonate or try to impersonate another person; (i) disclose your password to anyone else; (iii) allow anyone else to use your account; or (iv) use anyone else’s account. You will immediately notify Company in writing of any unauthorized use of your account, or other account related security breach of which you are or become aware.
Company may make the Service available on or through other websites or resources on the Internet, and other websites or resources may contain links to the Site. The Service may also embed or interact with third party resources, which if disabled may impact your user experience. When you access or use third party websites, resources, which may be subject to their own terms of use and privacy policies, you do so at your own risk. These other websites, resources are not under Company’s control, and you acknowledge that Company is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link or resource does not imply endorsement by Company or any association with its operators. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through any such website or resource. Examples of such resources include Twitter (https://twitter.com/en/tos; https://twitter.com/en/privacy) and Youtube (www.youtube.com/t/terms; www.google.com/policies/privacy).
You agree that the Service contains Content specifically provided by Company, its partners and other third parties, and that such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Service. In particular, you acknowledge that the Content may include content from newspaper websites which the Company is permitted to provide, but the use of which by you requires a direct licence with the owner or relevant collective licensing agency such as the Newspaper Licensing Agency, details of which the Company will provide upon request. You also acknowledge that use of any part of the Content that is sourced from Twitter or Youtube is subject to their respective terms of use at https://twitter.com/en/tos and www.youtube.com/t/terms and corresponding privacy policies, where applicable.
Company may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your account, including User Submissions. If you wish to terminate your account, you may do so by following instructions available on the Site. Any fees paid hereunder are non-refundable. All provisions of the Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Company has no special relationship with or fiduciary duty to you. You acknowledge that Company has no control over, and no duty to take any action regarding: which users gain access to the Service; what Content you access via the Service; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release Company from all liability for you having acquired or not acquired Content through the Service. The Service may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. Company makes no representations concerning any Content contained in or accessed through the Service, and Company will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Site or the Service.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. COMPANY, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, INTEGRATORS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE UNINTERRUPTED AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK. THE FOREGOING PROVISIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
US Electronic Communications Privacy Act Notice (18 U.S.C. §§ 2701-2711): COMPANY MAKES NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE SITE OR ANY WEBSITE LINKED TO THE SITE. Company will not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other Content stored on Company’s equipment, transmitted over networks accessed by the Site, or otherwise connected with your use of the Service.
Indemnification.
You shall defend, indemnify, and hold harmless Company and its affiliates, employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Service or Content, violation of the Terms of Use, or infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Company in asserting any available defenses.
Limitation of Liability.
IN NO EVENT SHALL COMPANY, ITS AFFILIATES, SUPPLIERS, LICENSORS, INTEGRATORS OR CONTENT PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE WITH RESPECT TO THE SERVICE OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) (IN THE AGGREGATE) OR THE FEES PAID BY YOU FOR THE SERVICE DURING 12-MONTH PERIOD PRECEDING THE CLAIM; (II) FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (III) FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; (IV) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION); OR (V) FOR ANY MATTER BEYOND COMPANY’S REASONABLE CONTROL. THE FOREGOING PROVISIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Although certain of our Services, at times, free to users, Company reserves the right to require payment of fees for certain or all Services. You shall pay all applicable fees, as described on the Site in connection with any such Services selected by you. Company reserves the right to change its price list and to institute new charges at any time, upon notice to you, which may be sent by email or posted on the Site. Your use of the Services following such notification constitutes your acceptance of any new or increased charges. Any fees paid hereunder are non-refundable.
A printed version of the Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You agree that any cause of action you may have arising out of or related to the Service must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.
These Terms of Use, and any dispute, claim or proceedings of whatever nature arising out of, or in any way relating to, these Terms of Use will be governed by and construed in accordance with the laws of England and Wales and the English Courts will have exclusive jurisdiction to determine any dispute in connection with these Terms of Use. Notwithstanding the foregoing, the Company shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief.
Integration and Severability.
The Terms of Use are the entire agreement between you and Company with respect to the Site and use of the Service, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Company with respect to the same. If any provision of the Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Use will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
If you have been granted access to any part of the Service that is not generally accessible to the public (other than subject to a Contract) on a pilot or trial basis, you may only use the Service on behalf of your Organization as reasonably required to internally evaluate its suitability for the non-commercial, internal use of that Organization, and such use is only permitted for the period determined by Company at its absolute discretion. The download, export or extraction of any data or other content is not permitted save to the extent strictly necessary for the permitted evaluation purposes, in which case this must be limited to a representative sample of no more than 5,000 data records, which are deleted at the end of the trial period (such deletion to be certified in writing on request).
From time to time, we may make available Beta Services and Pilots. Beta Services and Pilots may not always perform as expected and may be changed or withdrawn at any time without notice. These changes may impact, for example, previously saved set-ups and results. Any use of Beta Services or Pilots, which are provided “AS IS” and “AS AVAILABLE”, is solely at your own risk, and may be subject to additional requirements specified by Company and include features that are of a confidential nature. You agree not to make public statements relating to any Beta Service or Pilot without prior written approval of Company, and specifically acknowledge that any feedback you provide in relation to any Beta Service or Pilot, and data collected from their use, may be used to help us develop and improve our products.
All Beta Services and Pilots shall be considered as being made available subject to these Terms, to the exclusion of all other terms and conditions, including those of any Contract (as defined below) – even where a Beta Service or Pilot is an additional feature or module to a Service provided as part of a Contract – unless the Beta Service or Pilot is specifically identified in the Contract as being provided pursuant thereto.
The term “Beta Service or Pilot” includes any service or feature that is identified, including via the applicable user interface or other communications from Company, as “Beta”, “Prototype”, “Limited Release”, “Early Release” or similar, or provided on a free “Pilot”, “Pilot Trial”, “Limited Trial” or similar basis.
If you are accessing and/or otherwise using the Services pursuant to a separate agreement between Company (or one of its affiliates) and the organization that you belong to or are acting for (“Contract”), your use will also be subject to the Contract, provided to the extent there is any conflict, the terms of the Contract shall prevail. For the avoidance of doubt, nothing in these Terms shall impose additional obligations on any such organization nor give rise to any claims by it against Company (or any of its affiliates), whose relationship with the organization shall be exclusively governed by the Contract. Usage restrictions and other additional legal terms and conditions (“Additional Terms”) may apply to certain parts of the Services and shall form part of these Terms. You shall comply with all Additional Terms referenced on any part of the Services you use, including as may be posted to the Site or otherwise that you are given notice of, and to the extent there is any conflict between the Additional Terms and other parts of these Terms that impose restrictions on usage, the Additional Terms shall prevail in respect of the relevant part of the Services.
Feedback, suggestions or other comments about the Services are welcome. Please keep in mind these may be used and disclosed without any obligation to you. By providing such comments, you irrevocably grant all rights necessary for their use for product improvement purposes and otherwise as we may choose.
Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Company’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). The Terms of Use are personal to you, and are not assignable, transferable or sublicensable by you except with Company’s prior written consent. Company may assign, transfer or delegate any of its rights and obligations hereunder without consent. No agency, partnership, joint venture, or employment relationship is created as a result of the Terms of Use and neither party has any authority of any kind to bind the other in any respect. All notices under the Terms of Use will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
Company has adopted the following policy toward copyright infringement in the United States in accordance with the Digital Millennium Copyright Act or DMCA (posted at www.lcweb.loc.gov/copyright/legislation/dmca.pdf). The address of Company’s Designated Agent to Receive Notification of Claimed Infringement (“Designated Agent”) is listed at the end of this Section. It is Company’s policy to (1) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or users; and (2) remove and discontinue service to repeat offenders.
If you believe that material or content residing on or accessible through the Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:
Once Proper Bona Fide Infringement Notification is Received by the Designated Agent it is Company’s policy:
If the content provider, member or user believes that the material that was removed (or to which access was disabled) is not infringing, or the content provider, member or user believes that it has the right to post and use such material from the copyright owner, the copyright owner’s agent, or, pursuant to the law, the content provider, member, or user, must send a counter-notice containing the following information to the Designated Agent listed below:
If a counter-notice is received by the Designated Agent, Company may send a copy of the counter-notice to the original complaining party informing that person that Company may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Company’s discretion.
Please contact Company’s Designated Agent to receive notification of claimed infringement at the following email address: [email protected]
You may contact Company at the following e-mail address: [email protected]
Altmetric LLP is a limited liability partnership registered in England & Wales (No. OC378472) with registered office at 6 Briset Street, Farringdon, London, EC1M 5NR, UK.
Date: August 2025
