Privacy Policy

VisualGenome.org is a Canadian-focused educational website that helps users understand online casinos — including how legality can vary by province, how bonuses really work, what to expect from KYC, and how to evaluate payments and withdrawals (such as Interac and CAD options). We publish informational content and may include affiliate links to third-party operators.

This Privacy Policy explains what information we collect when you visit visualgenome.org, why we collect it, how we use cookies and similar technologies, and the choices you have.

What we collect

Information you provide to us

We only collect personal information you choose to share, such as if you email us or use a contact form. This may include:

• Your name (if you provide it)

• Your email address (if you provide it)

• The content of your message

You can also choose to contact us with minimal information. We do not require accounts to browse the site.

Information collected automatically

Like most websites, we collect limited technical and usage data to keep the site running and understand how it’s used. This may include:

• IP address (often used to estimate approximate location)

• Device and browser type, operating system

• Pages viewed and time spent on pages

• Referral source (e.g., search engine or another site)

• General interactions (e.g., link clicks, including clicks to external casino sites)

Cookies, advertising, and affiliate tracking data

We may use cookies, pixels, and similar technologies to:

• Measure traffic and performance (analytics)

• Serve and measure advertising (if ads are displayed)

• Attribute affiliate commissions when you click an outbound link and later sign up or make a purchase on a partner site

This data may include cookie IDs and link parameters (for example, UTM parameters and click identifiers). These identifiers help us understand what content is useful and support our business model.

Sensitive information

We do not intentionally collect sensitive personal information (such as government ID numbers, banking details, or health information). If you send sensitive details in a message, we recommend removing them — we don’t need them to help.

How we use information

We use information for a few practical purposes:

• To operate and maintain the website

• To respond to messages you send us

• To prevent abuse, fraud, and security incidents

• To measure site performance and improve content quality

• To understand which guides help users most (for example, content about bonuses, KYC, RTP, or Interac withdrawals)

• To measure advertising performance and manage ad frequency (if ads are shown)

• To attribute affiliate commissions when users click partner links

We do not use your contact messages to spam you, and we do not sell your email address.

Cookies and tracking technologies

Cookies are small files stored on your device that help websites work properly. We may use:

• Essential cookies (site functionality)

• Analytics cookies (to understand usage and improve the site)

• Advertising cookies (if ads are displayed)

• Affiliate tracking cookies/parameters (to credit referrals)

Your choices

You can manage cookies through:

• Your browser settings (block or delete cookies)

• Private/incognito browsing modes (limits some tracking)

• Device settings (for mobile browsers)

Note: disabling cookies may affect how some parts of the site function.

Advertising, analytics, and affiliates

VisualGenome.org may use analytics tools to understand traffic and improve our content. We may also display advertising and use affiliate links.

Affiliate links

Some outbound links may be “tracked” so that if you click and sign up with a partner, we may earn a commission. This helps fund research and keep the site free. It does not typically increase the price you pay, and it does not change our goal of publishing user-first guidance.

Third-party providers

Analytics, ad tech, and affiliate partners may collect data through cookies or similar technologies when you interact with our site or click links. Their data practices are governed by their own privacy policies.

Sharing of information

We may share limited information in these situations:

• Service providers that help us run the site (hosting, security, analytics, anti-abuse tools)

• Advertising and affiliate partners for measurement and attribution

• Legal and compliance if required to respond to lawful requests, enforce our policies, or protect our rights and users

We do not sell personal information for cash. We may share limited identifiers for measurement and attribution purposes (for example, advertising metrics or affiliate tracking).

Your privacy rights in Canada

Depending on your province/territory, privacy laws may provide rights to access and correct your personal information. In general, you can request:

• Access to personal information we hold about you (if any)

• Correction of inaccurate information

• Deletion of information where appropriate (for example, contact messages), subject to legal or operational requirements

How to make a request

Email us at [email protected] with the subject line “Privacy Request” and tell us what you’d like to do.
To protect users, we may ask you to verify ownership of the email address used to contact us before fulfilling requests.

Data retention and security

We keep information only as long as needed for the purposes described above:

• Contact emails/messages: typically kept as long as needed to resolve the request and maintain basic records

• Analytics data: typically retained up to 24 months (depending on configuration)

• Server/security logs: typically retained up to 12 months

We use reasonable safeguards such as HTTPS, access controls, and routine software updates. No online system is perfectly secure, so we can’t guarantee absolute security — but we work to protect data appropriately.

Children’s privacy

This site is not intended for minors. Online gambling is restricted by law, and you must be of legal age in your province/territory (commonly 19+, and 18+ in some provinces). We do not knowingly collect personal information from minors.

Third-party links

Our site contains links to third-party websites (including casino operators). We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information or creating accounts.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top of this page.

Contact

Questions about privacy? Email [email protected].

Not legal advice

This Privacy Policy is provided for informational purposes and does not constitute legal advice.