Audience

Businesses searching for an agent-assisted, live-sharing solution

About vScreen

Customers are frustrated by being left to manually join information across steps and channels and these breaks create inefficiencies for your business, causing lost sales, higher costs to convert, rushed compliance requirements, and the erosion of your brand position over time. vScreen enables you to streamline remote journeys into effortless experiences: allowing customers to do everything they could in a face-to-face interaction, simplifying journeys so they start and end in the customer’s channel of choice. Verify identity, upload and download documentation digitally in real time on the call. It links up with your back office too. Explain sophisticated products and avoid confusion by displaying digestible information on your customer’s screen. Display terms and conditions and collect esignatures, building an audit trail that guarantees compliance.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Vizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vscreen/

Videos and Screen Captures

vScreen Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online

vScreen Frequently Asked Questions

Q: What kinds of users and organization types does vScreen work with?
Q: What languages does vScreen support in their product?
Q: What kind of support options does vScreen offer?
Q: What type of training does vScreen provide?

vScreen Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management