Audience
Travel Agencies, OTAS, DMCS
About Zeal Connect
Zeal Connect is transforming travel operations with AI-powered automation that simplifies and optimizes two critical functions: Hotel Reconfirmation and Travel Desk Operations.
Zeal Reconfirmation:
Our AI-driven reconfirmation assistant automatically contacts hotels 48–72 hours before check-in through calls or emails in the hotel’s local language and business hours. It persistently follows up until confirmation is secured, flags high-risk bookings, and keeps your booking systems updated in real time.
Zeal Desk:
Our AI-powered Desk acts as an operations co-pilot for travel businesses. It auto-categorizes booking changes, cancellations, and special requests, routes them intelligently, prioritizes urgent cases, and offers near-instant multilingual support.
