Audience

Specialty ecommerce retailers that need live expert guidance to help shoppers choose complex or high-consideration products

About Wingman

Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.

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Pricing

Starting Price:
$1 per month
Free Version:
Free Version available.

Integrations

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Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Emergent
Founded: 2024
United States
getwingman.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Wingman Frequently Asked Questions

Q: What kinds of users and organization types does Wingman work with?
Q: What languages does Wingman support in their product?
Q: What kind of support options does Wingman offer?
Q: What other applications or services does Wingman integrate with?
Q: What type of training does Wingman provide?
Q: How much does Wingman cost?

Wingman Product Features