Audience

Multi-location franchise companies interested in a solution to improve employee-driven growth

About Edge

Boost growth with employee incentives that reward positive Google review mentions, friendly staff competitions & resolving customer feedback. Automate your employee incentives and customer feedback on Google reviews with our 75+ out-of-the-box POS integrations. Put the customer's Google review process on auto-pilot. Elevate your staff competitions by integrating rewards, from competing for more Google review mentions to promoting services, designed for business growth & employee motivation. Establish local customer communities with authentic Google reviews that drive repeat business. Receive insights on your biggest sales drivers that cultivate a network of loyal and local customers. Boost employee engagement by rewarding your frontline staff. Incentivize your team to provide industry-leading service with flexible rewards that boost confidence and raise employee morale. Retain top employees with team performance insights on which employees are providing exceptional customer service.

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Rising Star Reviews
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Get a higher star ranking on major review sites by asking only happy customers for a review and all others for private feedback. Get 2X more reviews by automatically sending follow-up emails or SMS texts to customers who don’t respond to your first request. Just enter the name and email address or SMS phone of a customer and click “Send.” That’s it. You’re done. It couldn’t be faster or easier. Improve your reviews on Google, Facebook, Yelp, Zillow, TripAdvisor and any review site, big or small, that impacts your business. Make it easy for all employees to ask every customer to rate your business without giving employees full access. Get reviews for as many business locations as you like while still keeping your review marketing efforts quick, easy and simple. You’ll also get priceless customer feedback to keep improving your business. Our system makes it easy, fast, effective, and highly rewarding.
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Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews

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Company Information

Edge
United States
www.startedge.com

Videos and Screen Captures

Edge Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Edge Frequently Asked Questions

Q: What kinds of users and organization types does Edge work with?
Q: What languages does Edge support in their product?
Q: What kind of support options does Edge offer?
Q: What other applications or services does Edge integrate with?
Q: Does Edge have a mobile app?
Q: What type of training does Edge provide?
Q: How much does Edge cost?

Edge Product Features

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label