Shopper Approved

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Join over 15,000 companies worldwide that have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews. eKomi offers a unique platform where consumers communicate their verifiable experiences to one another. eKomi charters one of the most elite, vast Customer Feedback Management teams which personally screens every single review collected, 24/7 for our clients. Activating Google's seller rating extension is crucial for businesses to thrive in the increasingly competitive online marketplace. For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institute and the Best of Innovation Award for IT. Just this year we won the LSA 2017 Ad to Action awards for our mobile SMS solution. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.