Audience
Companies searching for a solution to manage and improve their operations
About SES Workflow Management
Define your own method for progression from one stage to the next in a workflow - everybody must approve a request, more than half need approve (majority rules), or anybody can approve There are also multiple ways to automate the workflow process in SES’s software. Requests can be automatically assigned based on the request fields selected by your users and staff. Quick Assign Rules will auto-select workflow and choose assignees for routine requests and staff assignments. Automatic email rules let you decide who is notified about an issues and when. Maybe the department head needs to only know when a new issue is open and then at final approval, but the Project Manager needs to be alerted every step of the way. Set up rules such as this with a few clicks of the mouse. Once an email notification is received, based on the recipients permission level, they can access that record right from a link in their email and work on it from there.
