Audience
Product teams, Customer Success, Marketing and sales, founder, indiehackers
About Rapidr
Rapidr helps you integrate customer feedback into your product development.
Capture, organize and analyze feedback from various sources.
Prioritize to see which feedback drives the most business impact.
Close the feedback loop by notifying the customers involved, building a Roadmap, or built-in Changelog.
Rapidr is a unified customer feedback software that provides you with all the tools necessary to help you listen, analyze and close the feedback loop.
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1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension)
2. Analyze feedback or customer suggestions and attach to the right features.
3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix
4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers.
5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).
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Pricing
Starting Price:
$19/month
Pricing Details:
14-day free trial. No credit card required.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Rapidr
Founded: 2020
United States
rapidr.io
Videos and Screen Captures
Feedback Board
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Rapidr Frequently Asked Questions
Rapidr Product Features
Customer Feedback
Alerts / Notifications
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Screenshot / Screen Capture
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Behavior Analytics
Net Promoter Score (NPS)
Surveys
Video Feedback
