Audience
Subscription businesses that want to prevent churn and prevent losing money to payment failures
About ProfitWell Retain
Stop losing money to credit card failures. Retain® combines world-class subscription expertise with algorithms that leverage millions of data points to win-back your customers. You probably didn't know you have this churn problem. The truth is that credit card failures are your largest single bucket of churn, but you're barely recovering any of these customers, because you're ignoring the size of the payment failure problem. ProfitWell Retain® combines world-class subscription expertise with algorithms that leverage millions of data points to win-back your customers automatically using the industry's highest recovery rate. ProfitWell Retain's the only product on the market that's managed for you, allowing us to leverage data and expertise to constantly improve recovery rates. You only pay for performance.” Over 20% of subscription companies utilize ProfitWell, which means we've studied billions of data points on why payments fail and how to recover them.
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How do we do it?
We build and deploy custom machine learning algorithms that analyze each individual failed payment, enabling us to determine the optimal approach and timing for retrying the transaction. Unlike traditional retry solutions that employ a generic "one-size-fits-all" approach, our tailored approach ensures that no potential recovered revenue is left on the table.
Intelligently tackling failed payments and payment health leads to:
Reduced Churn Rates - Reducing customers lost to failed payments decreases churn and the impacts compound over time
Increased LTV:CAC Ratio - With fewer customers churning due to failed payments, your overall LTV improves
Increased Top-line ARR - 5%-10% more revenue recovered from failed payments
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Company Information
Paddle
Founded: 2012
United States
www.profitwell.com/churn-reduction-software
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
ProfitWell Retain Frequently Asked Questions
ProfitWell Retain Product Features
Recurring Billing
Dunning Management
Customer Portal
Deferred Billing
Discount Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Subscription Management
Dunning Management
Cancellation Management
Discount / Coupon Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
