PatrolLIVE

Guard tour system plays a critical role in managing your security guard patrol operations in Singapore. Over the years, we have seen the widening roles of security guard officers to include facilities assessment and inspection-related task in addition to their traditional security patrols functions. This increasing demand on the security services companies coupled with the recent trend of manpower shortage in the industry meant that security patrol operations need to be managed more efficiently with a limited team of security officers. We offer a broad range of electronic guard tour systems base on a broad range of geotagging technologies, such as iButton Touch Memory, RFID, GPS, GPRS. Monitor your security officer activities in real-time for unsurpassed situational awareness. Customizable patrol management software to meet your unique security needs. Fast turnaround time with software modules for patrol monitoring, activity reporting, tour route planning and guard scheduling.

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.