Audience

Retailers looking for a solution to improve customer frequency, retention, and advocacy

About Omneo

Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty.

Integrations

API:
Yes, Omneo offers API access

Ratings/Reviews

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Company Information

Omneo
Founded: 2010
Australia
omneo.io

Videos and Screen Captures

Omneo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Omneo Frequently Asked Questions

Q: What kinds of users and organization types does Omneo work with?
Q: What languages does Omneo support in their product?
Q: What kind of support options does Omneo offer?
Q: What other applications or services does Omneo integrate with?
Q: Does Omneo have an API?
Q: What type of training does Omneo provide?

Omneo Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Loyalty Management

Member Portal
Membership Management
Referral Tracking
Discount Management
Gift Card System
Rewards Management
Loyalty Card System
No-Card Loyalty System
Customer Activity Tracking
CRM
White Label

Personalization

Recommendation Engine
Website Personalization
Abandoned Cart Saver
Contextual Targeting
Experience Management
Campaign Segmentation
Behavioral Targeting
Account Based Marketing
A/B Testing
Content Analytics
Customer Profiles