CDK Global
CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between.
Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.
Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs.
With over five decades in automotive software and 15,000+ dealers served, CDK offers scalable suites tailored to any dealership size — all with secure infrastructure, real-time data flow, and measurable performance impact.
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Matador AI
Matador is a conversational AI platform built specifically for auto dealerships to automate and optimize sales, service, and support interactions at scale. Their offerings include an AI sales agent for generating and nurturing leads, an AI service agent to drive service revenue and retention, and an AI call agent to never miss inbound calls, all powered by “AutomotiveGPT.” Matador surfaces key “opportunity searches” so teams know where to act next and automates workflows like SMS outreach, appointment booking, and follow-ups. It supports broadcast messaging, compliance, automations, video, and integrates deeply with dealer CRMs and lead tools. A browser extension lets users send texts directly from any CRM or web app using their business number, with templates, dynamic fields, scheduling, attachments, and synchronized messaging. The platform is trusted by over 1,000 dealerships.
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BDC.AI
BDC.AI is an AI-powered BDC (Business Development Center) platform designed specifically for car dealerships to automate lead engagement across calls, texts, and email. It enables instant responses to incoming leads, follows up, sets appointments, and hot-transfers qualified calls to live staff, all in a matter of seconds. The agents are fully customizable to reflect your dealership’s tone, brand voice, and operational rules. The system integrates with over 20 CRM and DMS platforms, operates as an omnichannel solution (SMS, email, chat, social), and supports multilingual interactions in more than 10 languages. BDC.AI runs 24/7/365, so you never miss a lead, claims an average response time of around 2 seconds, and provides self-service tools for customers to schedule or manage their interactions. It offers enterprise-level security (SOC 2 compliance), detailed analytics down to individual salesperson performance, and end-of-day reporting for show and sale tracking.
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AutoRaptor CRM
Rev up your dealership's sales with AutoRaptor, the easiest yet most powerful automotive CRM on the market. AutoRaptor empowers dealerships with cutting-edge productivity and automation tools, enabling your team to connect with leads swiftly and convert them into loyal customers. Our comprehensive CRM solution helps you market your inventory effectively, streamline communication, and retain customers. With seamless integration into your existing systems and unparalleled support from the industry's top training team, AutoRaptor ensures you stay ahead of the competition. Discover the power and simplicity of AutoRaptor — schedule a demo and see how we can drive your dealership's success.
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