Audience

Inbound and outbound call centers and contact centers that need full-featured and powerful call center software

About Kunnect

Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.

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Pricing

Starting Price:
$125 per month

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Kunnect
Founded: 2005
United States
www.kunnect.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Kunnect Frequently Asked Questions

Q: What kinds of users and organization types does Kunnect work with?
Q: What languages does Kunnect support in their product?
Q: What kind of support options does Kunnect offer?
Q: What type of training does Kunnect provide?
Q: How much does Kunnect cost?

Kunnect Product Features

Call Center

Call Scripting
Inbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Recording
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer

IVR

Survey Management
Call Recording
Voice Customization
Call Routing
Text to Speech
Multiple Scripts
Voice Mail
Call Center
Phone Key Input
Call Logging

Predictive Dialer

Campaign Specific Caller ID
Call Recording
FTC Compliance
Contact Management
Lead Management
Call Monitoring
Call Results
Callback Scheduling
Call Transfer
Lead Capture
FCC Compliance

Kunnect Additional Categories