Audience

Medical home care agencies that want to monitor and improve feedback and review and reputation online

About Home Care Pulse

Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers.

Integrations

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Company Information

Home Care Pulse
Founded: 2008
United States
www.homecarepulse.com

Videos and Screen Captures

Home Care Pulse Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support

Home Care Pulse Frequently Asked Questions

Q: What kinds of users and organization types does Home Care Pulse work with?
Q: What languages does Home Care Pulse support in their product?
Q: What kind of support options does Home Care Pulse offer?
Q: What other applications or services does Home Care Pulse integrate with?
Q: What type of training does Home Care Pulse provide?

Home Care Pulse Product Features

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
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Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
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