Audience
Companies that want to connect with customers via messaging
About Google Business Messages
Reach customers where they are. Help your customers reach you with the scale of Google Search and Maps. With Business Messages’ conversational experience, delight your customers and drive results. Show expected wait times, answers to frequently asked questions, and the option to connect with live help. Route calls to personalized messaging and improve customer satisfaction with CSAT data and feedback. Contact one of our partners to enable messaging and to optimize your program.
Other Popular Alternatives & Related Software
Social Intents
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Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
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Infobip
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We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
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Apple Messages for Business
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Facebook Messenger
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Text Request
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The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
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Integrations
Company Information
Google
Founded: 1998
United States
businessmessages.google/
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
