Audience

Dental professionals in search of a solution to measure and optimize patient experiences and outcomes

About DifferentKind

Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals. A single-star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty. Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes. Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement. Our machine learning-ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics.

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Company Information

DifferentKind
United States
www.differentkind.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

DifferentKind Frequently Asked Questions

Q: What kinds of users and organization types does DifferentKind work with?
Q: What languages does DifferentKind support in their product?
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DifferentKind Product Features

Dental

Appointment Management
Treatment Planning
Patient Billing
Patient Records Management
Clinical Charting
Patient Account Management
Imaging
Appointment Reminders
Claims Management
Inventory Management