Crow Canyon Purchase Requests
The SharePoint. Teams, and Office 365 Purchase Order system puts Crow Canyon’s unique NITRO Studio to work managing purchasing requests and purchase order workflows. Streamline the approval process. Track and record all activities. Know at glance the status of each request and what is required to move it along. Easily replace inefficient request/voucher systems, whether paper forms, InfoPath, or other legacy tools. Greatly improve speed and accountability. Users create purchase requests using a form that can be configured for your organization’s specific requirements. The form can pull in information, such as the user’s manager from Active Directory, products and prices from a product catalog, approvers from SharePoint lists – whatever is needed to automate and streamline request creation. Once submitted, the system’s workflows send out approval notices. The approval workflows can be as simple or complex as you want.
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Crow Canyon SharePoint Work Order Tracking
Facilities Departments need to capture, track, and manage service requests and recurring maintenance tasks. Measuring time, parts used, and other costs is important, Tracking equipment usage and staff performance to meet service levels can be a challenge. Crow Canyon’s Office 365 & SharePoint Work Order Tracking System is a simple and efficient way to track and manage facilities requests and work orders. Employees submit requests from a variety of sources (phone, email, web, SharePoint and Office 365). Requests are routed to the right group or individual for work order assignment and fulfillment. Work orders and equipment can be linked to relevant forms, policies, and documentation. The system gives the team the ability to track time, input costs, record work logs, and keep abreast of status changes throughout the process. Robust reporting tools give insights both in real time and for historical work order and maintenance data.
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Crow Canyon Contract Management
Crow Canyon’s Office 365 & SharePoint Contract Management application keeps your contracts for IT, Assets, and Equipment organized. Save time and money, increase efficiency, and better manage your contracts. Tracking contracts and licenses can be overwhelming when using a manual process or spreadsheets. Our Office 365 & SharePoint Contract Management system automates the handling of contracts, keeping a clear record of what contracts exist, when they need renewal, what the terms are, and costs and responsible parties. When linked to our Asset Management or Equipment Tracking systems, all support contracts, maintenance agreements, warranties, licenses, and more are integrated into a full-spectrum, interactive application to ease and organize contract management. Contracts and all related documents are kept in a library repository in SharePoint. All renewals, tasks, revisions, and approvals are interlinked to give a comprehensive view of all contract activity.
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Crow Canyon Customer Support
Crow Canyon’s Office 365 & SharePoint Service Desk delivers an efficient way to manage requests from customers, clients, members or partners. Customers benefit from quick responses. Tracking ensures reliable follow-up. Provide your agents and support staff with an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop and that customers receive top-quality service. Provide your agents and support staff with an applications that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop.
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