INTOO
INTOO is the global outplacement flagship of Gi Group Holding, trusted by more than 25,000 companies over the past 30 years to guide their people through career transitions. Our award-winning program blends unlimited one-on-one coaching with innovative, easy-to-use technology—helping employees to land 2.5x faster than the national average, with a 97% satisfaction rating. With delivery across 130+ countries and 40+ languages, we’re a proven partner to leading HR teams, offering real-time insights, global scalability, and unwavering support. At INTOO, our brand promise is simple: We care more—about your people, your results, and you.
Our programs deliver:
- On-demand access to experienced career coaches 7 days a week for guidance on networking, LinkedIn, personal branding, interview prep, job search strategies, and more
- 1:1 detailed resume review to maximize ATS visibility
- A curated calendar of live daily coaching webinars covering a variety of job search topics
- and more.
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QEval
QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring.
Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts.
QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
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Optify
Optify is a powerful web-based tool designed to streamline the coaching process so that professional coaches can focus on what really matters: making a difference. Build your coaching practice or internal coaching program with confidence while helping your clients and leaders reach their fullest potential. Whether used independently or paired with Optify’s coaching, we’re a game-changer for today’s coaches and organizations who want to make an impact that lasts. Do what you do best, let us handle the rest.
If you’re a solo coach, coaching team, or running an internal coaching program, you can easily use Optify to securely manage programs, honoring confidentiality and providing coaches, clients, and program managers only what they need. From custom program design to coach matching to the customizable library of learning resources, you’ll have what you need to level up your practice.
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