Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace.
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Ciroos
Ciroos is an AI-driven Site Reliability Engineering (SRE) teammate platform that transforms how SRE and operations teams handle incidents by using multi-agent AI to reduce toil, detect anomalies early, and accelerate investigations and remediation across complex, cross-domain environments. The Ciroos AI SRE Teammate integrates with existing telemetry, observability platforms, ticketing systems, collaboration tools, and cloud providers, and works in both automatic and human-prompted modes to proactively investigate alerts, correlate data across disparate systems, diagnose root causes, and provide actionable recommendations often before escalation is needed. Its AI agents dynamically build investigation plans, analyze evidence at scale with human-expert-like reasoning, and generate post-incident reports for continuous improvement. Ciroos’s cross-domain correlation capability enables it to identify issues that span infrastructure, networking, applications, and security domains.
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Amp
Amp is a frontier coding agent built to give developers full access to the power of today’s leading AI models directly in their workflow. Available in the terminal and popular editors like VS Code, Cursor, Windsurf, JetBrains, and Neovim, Amp integrates seamlessly into existing development environments. It enables developers to delegate complex coding tasks, refactors, reviews, and explorations to intelligent agents that understand and operate across entire codebases. With support for advanced models such as Claude Opus, Gemini, and GPT-class models, Amp delivers fast, reliable, and highly agentic code generation. The platform is designed for real-world engineering work, handling multi-file changes, deep context, and iterative improvements. Amp helps developers move faster while maintaining confidence in code quality.
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Cisco AgenticOps
AgenticOps is a groundbreaking paradigm redefining enterprise IT operations for the AI-driven era, leveraging AI agents to transform real-time telemetry, automation, and deep domain knowledge into intelligent, end-to-end actions, executing cross-domain workflows in networking, security, and applications directly within a unified platform. At its core is Cisco’s Deep Network Model, a large language model purpose-trained on over 40 years of Cisco expertise, spanning CCIE-level reasoning, CiscoU content, and real-world operational scenarios, further refined via reinforcement learning, chain-of-thought reasoning, and test-time scaling for precision and speed. This engine powers AI Canvas, the industry’s first generative UI for cross-domain IT operations, which aggregates live telemetry data into an intelligent workspace. Through the embedded Cisco AI Assistant, users interact via natural language to diagnose issues, explore options, drill into root causes, and execute remedial actions.
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