BrightOffice Collections CRM

Lariat is a 21st century collections platform - it's web based, secure and scalable. With intuitive and modern interfaces that increase productivity and reduce Lariat connects all parties in the collections process on a single platform: Creditors - Lariat's marketing grade client portal simplifies client relationships by providing reporting and transparency while protecting against 3rd party disclosures. Debtors - debtors can easily make real time payments or set up their own payment plans through an anonymous payment payment screen or register for a secure portal capable of sharing sensitive information. Collectors - the core of any collections platform is the collections interface. and that's why Lariat spent years researching and reinventing them. Sales and Client Services - Lariat includes a fully integrated sales CRM specifically designed for the collections industry.

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.