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Chatley AI is an AI-powered voice assistant platform designed to help businesses capture and handle phone calls automatically, so they never miss a lead, appointment, or revenue opportunity. It acts like a 24/7 virtual receptionist that answers incoming calls with human-like responses, collects customer information, books appointments, and integrates with calendars and CRM systems—all without adding extra staff.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.