Audience

Companies wanting a platform to unlock revenue and boost engagement

About Base

Base allows you to tap into your company’s most powerful growth engine - your customers. As pioneers of the Customer-Led Growth (CLG) evolution, we deliver a designated customer marketing platform helping B2B organizations create an ongoing and personalized lifecycle engagement with their customer base at scale. By analyzing each customer/user's individual journey in all touchpoints and leveraging insights for engagement - you’re able to engage contextually and increase product adoption, loyalty and acts of advocacy, cross-sell and upsell motions, retention, and feedback at scale.

Integrations

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Company Information

Base.ai
Founded: 2018
United States
www.base.ai/

Videos and Screen Captures

Base Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Online

Base Frequently Asked Questions

Q: What kinds of users and organization types does Base work with?
Q: What languages does Base support in their product?
Q: What type of training does Base provide?

Base Product Features

Customer Advocacy

Gamification
Advocate Management
Community Management
Social Engagement
Reporting/Analytics
Referral Tracking
Campaign Management
Communication Management
Rewards Program

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management