Audience

Companies that want an effective CRM and customer loyalty software suite

About Ascentis CRM & Customer Loyalty

Our solution is easily integrated to your existing POS systems or other customer acquisition channels. This removes the barrier for brands to easily identify, capture and collect customer's information. With the consolidated customer data collected from various engagement touchpoints, you will gain insights to satisfy, impress and re-engage customers at all stages of their journey with your brand. Act in real time with targeted personalized communications through the various channels from email to mobile to social media. With the unified customer view of your best customers, employ the right tools and engagement methods to drive revenue, better loyalty and increased advocacy. With a wide range of APIs available, integration allows your brand to have the single, unified view of your customers, their journey, and your engagement ROI. Our CRM and loyalty solutions allows for personalized and targeted marketing from actionable insights, resulting in timely and relevant engagement.

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Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5
More Reviews Write a Review

Company Information

Ascentis
Singapore
www.ascentis.com.sg/en/crm-customer-loyalty.html

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Ascentis CRM & Customer Loyalty Frequently Asked Questions

Q: What kinds of users and organization types does Ascentis CRM & Customer Loyalty work with?
Q: What languages does Ascentis CRM & Customer Loyalty support in their product?
Q: What kind of support options does Ascentis CRM & Customer Loyalty offer?
Q: What type of training does Ascentis CRM & Customer Loyalty provide?

Ascentis CRM & Customer Loyalty Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Ascentis CRM & Customer Loyalty Verified User Reviews

Write a Review
  • An Ascentis CRM & Customer Loyalty User
    SVP, IT
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Stay away" Posted 2021-08-28

    Pros: If I really have to say something good, that would be the people. There's always someone you can call and talk to.

    Cons: Super buggy, Inflexible.
    Only usable by internal staff. You touch it , you break it.
    Entire service goes down once in a while.
    Lame excuses for bugs.
    Ridiculous pricing for this quality of service.
    Reports are often wrong. Have to argue over it and getting charged to get it fixed.

    Overall: We are currently using this crap and finding alternatives which led me to discovery of this page. Eventually things work, but it's really nightmares all over when you need to introduce new promotions during festive seasons.

    Read More...
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