Botfront
Conversational platform for Rasa teams Empower conversational designers and engineers with a collaborative platform built on Rasa, and ship AI enabled chatbots faster. Design and implement your conversations at once. Create natural dialogue flows in our intuitive conversation based interface. Add natural language examples on the fly, create rich responses with buttons, images, and carousels. Let engineers focus on systems and API integration. Create complex conversational forms. Whether you want to collect information or to prepare an API call, our no-code flow editor lets you implement complex business logic with fine grained conditionals and user input validation. Translate your assistants on the fly Create multilingual assistants. The dialogue structure is common to all languages, responses get translated and each language get its own NLU model with a dedicated configurable training pipeline.
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Engagent
Interact, dialogue and communicate proactively with your customers! Engagent is the innovative Customer Interaction solution that allows you to interact in real time with your clients thanks to its Artificial Intelligence (AI) and BOT systems, proactively providing the responses, information and assistance they require, and anticipating interest based on browsing behaviour on your website or mobile app. Engagent improves service experience for your customers and users thanks to machine learning technologies, which understand requests and offer the most appropriate responses in natural language. Engagent offers users rapid, comprehensive assistance and proactive dialogue though real-time self service. Provide a simple, round-the-clock service for your users that is also economical for your company. PAT, with its Engagent solution, has been cited in the Gartner Report “Market Guide for Virtual Customer Assistants” as one of the 28 vendors in the worldwide benchmark for the industry.
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WebApi.ai
Pick one of our ready-to-use templates and build your chatbot in less than 10 minutes. Just to name a few templates, Lead Qualifier + Zendesk/Zoho, FAQ, Order management, Application form, Password reset, Stripe payment link generation, Ticketing with Zendesk, Booking with Calendly. Replicate natural conversational exchanges between the chatbot and the user in Dialogue scenarios. These mock dialogue scenarios increase the accuracy of responses generated by the AI. What is more, our Domain knowledge is meant to educate and guide the AI. Write free-form instructions and upload FAQ, similar to what you would do with your new employee. Powered by AILabs AI and OpenAI GPT-3. Integrate your systems through APIs so that the chatbot will be able to perform: bookings, account management, change order details, ticket cancelation, and many more. Feel free to use our built-in integrations with popular services such as Zendesk, Shopify, Calendly, Stripe, and many more.
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Uniphore
Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies.
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