Copilot Studio <-> ServiceNow live agent handoff bridge (CSM/AWA, Direct Line, Flask). Verified end-to-end reference with Scripted REST + Business Rule.
Auto Incident Bot is a lightweight, Python-based automation tool designed to streamline the incident management process by automatically parsing system logs, performing basic health checks, and creating detailed incident tickets in ServiceNow.
[100% Complete] 🎉 Production-ready Adobe CC automation suite. 5,750+ lines: PowerShell + Python. User provisioning, ML license optimization, PDF workflows, compliance auditing. Docker/K8s/Terraform ready.
ServiceNow Spoke for SAM.gov
🏆 Winner of the 2024 DevOps Challenge (Delivery Velocity) for a leading Financial Institution. Enterprise-grade tool for VAIT/DORA-compliant change management in agile Teams. Automates ITSM Change creation, generates precise individual implementation plans and ensures release governance through a Git-based continuous improvement loop.
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