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Blog, IT Management Blog, ITSM Blog, SysAid Blog

SysAid Recognized in the 2025 Gartner® Magic QuadrantTM for AI Applications in IT Service Management

Originally published by SysAid. SysAid is proud to announce its inclusion in the 2025 Gartner® Magic Quadrant™ for AI Applications in IT Service Management. SysAid has been recognized for its exceptional contributions to the AI for End-User Self-Service Use Case, reinforcing its position as a key innovator in the ITSM industry.

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Blog, IT Management Blog, ITSM Blog, SysAid Blog

ITSM in 2025 – What You Need to Know | SysAid

Originally published by SysAid. The world of IT service management (ITSM) is evolving faster than ever, with Agentic AI leading the way. This groundbreaking technology is reshaping how organizations approach IT operations—moving from reactive problem-solving to proactive, predictive strategies that drive real business outcomes.

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Blog, IT Management Blog, ITAM Blog, Lansweeper Blog, LOGON Blog

Review on Darknet Diaries Ep10: A Use Case for IT Asset Management in Government Cybersecurity

The recent episode of Darknet Diaries, a podcast on stories from the dark side of the internet, left a lasting impression regarding the Misadventures of a Nation State Actor (Episode 10). This episode tells a fictionalized but eerily realistic story of a nation-state actor attempting to infiltrate a foreign ministry’s network to steal highly classified data, displaying the cyber kill chain, from reconnaissance to weaponization, delivery, and beyond. What if that foreign ministry had ITAM Technology implemented?

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Blog, ITAM Blog, Lansweeper Blog

5 Ways Organizations can Reduce IT Costs through ITAM 2.0 | Lansweeper

As organizations adopt new technologies and assets to support digital transformation initiatives, and as technology spending increases, ITAM 2.0 solutions can offer significant and measurable IT cost reductions.

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Blog, ITAM Blog, Lansweeper Blog

How ITAM 2.0 Enables Big Opportunities For IT Cost Optimization | Lansweeper

Covid-19’s unprecedented global economic impact has forced CIOs to find innovative ways to manage and control costs, all while supporting organizational goals for digital transformation.

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