Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,905 questions
477,502 questions with Microsoft 365 and Office-related tags
1 answer
Problem with Account Info - Phone Number
I recently have gotten 15,000 microsoft redeem points and wanted to redeem the League of Legends giftcard. When trying to redeem the 575 RP giftcard, it said that phone verification is not available, however my friend who lives close to me was able to…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-14T07:44:25.7533333+00:00
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Omi Munshi
0
Reputation points
answered 2026-06-14T07:44:40.7833333+00:00
AI answer
3 answers
How can I speak to a live person about charges on my credit card.
Microsoft charges keep appearing on my Visa card. This is a typical charge: [Moderator note: Personally Identifiable Information removed] $11.60
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,889 questions
asked 2026-06-13T17:40:57.0266667+00:00
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Steve Ward
0
Reputation points
edited an answer 2026-06-14T07:44:26.46+00:00
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Henry-N
13,980
Reputation points Microsoft External Staff
Moderator
1 answer
Clipchamp credit roll
windows11のPCでClipchampを使用して動画編集をしています。クレジットロールを使用したいのですが、Clipchanpのテキストの中にクレジットロールのテキストが見当たりません。どうしたら見つかるのか教えてください。
Microsoft 365 and Office | Clipchamp | Other
Microsoft 365 and Office | Clipchamp | Other
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
344 questions
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1 answer
OneNote on my Android phone is completely read only and none of the official MS help pages have given me a solution that works.
I keep a lot of information on OneNote and some of it needs editing to keep it up to date. Recently I have found that ALL the pages on my phone are read only so I have to use my laptop to edit anything, and then I discovered that nothing is syncing. I…
Microsoft 365 and Office | OneNote | For home | Android
Microsoft 365 and Office | OneNote | For home | Android
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
613 questions
asked 2026-06-13T19:06:07.3966667+00:00
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Lee Fergusson
0
Reputation points
answered 2026-06-14T07:32:25.8033333+00:00
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Kai-H
19,135
Reputation points Microsoft External Staff
Moderator
2 answers
Office 365 no longer runs
I have had a copy of Office 365 professional Plus 2013 which has enabled me to work with Office until now. I have entered my product key which is: [Modertor's note: PII removed] which Microsoft is not honoring anymore. Why isn't it recognizing my product…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,057 questions
asked 2026-06-13T17:26:50.1533333+00:00
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Dave Austad
0
Reputation points
edited the question 2026-06-14T07:29:02.64+00:00
Kai-H
19,135
Reputation points Microsoft External Staff
Moderator
1 answer
How do I cancel my Microsoft Businbess Standard Trial Package?
I want to cancel my business Standard Trial Subscription, but can't log into my account? It keeps on asking for an authentication code which I don't have
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,654 questions
asked 2026-06-14T07:22:33.1066667+00:00
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Melanie Rabie
0
Reputation points
answered 2026-06-14T07:22:43.47+00:00
AI answer
1 answer
trace dependents / precedents
I can not find the audit trace dependents / precedents anywhere
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,476 questions
asked 2026-06-13T17:15:13.7733333+00:00
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Dennis Gage
0
Reputation points
answered 2026-06-14T07:22:41.32+00:00
Kai-H
19,135
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Clipchamp is not opening from last 24 hours ,both web and app version , by what time will it get repaired ?
Microsoft Clipchamp is not opening from last 24 hours ,both web and app version , by what time will it get repaired ?
Microsoft 365 and Office | Clipchamp | Other
Microsoft 365 and Office | Clipchamp | Other
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
344 questions
asked 2026-06-13T06:51:03.0533333+00:00
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Terry C
0
Reputation points
commented 2026-06-14T07:15:27.4266667+00:00
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Roseanna Johnson
0
Reputation points
1 answer
Error "m365-copilot-app.m365copilot.serverErrorTitle(/): other side closed" when clicking on Explore all your apps in Power BI
Hi, In Power BI Service, I clicked on the top left corner to open the apps menu, then "Explore all your Apps": A new tab appears, but it gives me the error…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,654 questions
asked 2026-06-11T21:30:23.9733333+00:00
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Jason Yeung
86
Reputation points
commented 2026-06-14T07:13:13.62+00:00
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Darren-Ng
11,185
Reputation points Microsoft External Staff
Moderator
2 answers
OneNote ghost notebook keeps resurrecting after 10 years 👻📓 — deleted notebook reappears after clearing local Office MRU cache
Product: Microsoft OneNote / Microsoft 365 / OneDrive Personal Account type: Personal Microsoft account / OneDrive Personal Problem summary: I seem to have a very persistent OneNote ghost notebook. 👻 A deleted OneNote notebook named “[Moderation note:…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,901 questions
asked 2026-05-08T02:41:58.6633333+00:00
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AlexanderWidmer-2685
0
Reputation points
edited an answer 2026-06-14T07:04:46.1466667+00:00
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CeyeN
0
Reputation points
1 answer
SORRY SOMETHINH WENT WORNG TRIED MANY TIMES BUT STILL SAME ISSUE
SORRY SOMETHINH WENT WORNG TRIED MANY TIMES BUT STILL SAME ISSUE
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
29,969 questions
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2 answers
Microsoft 365 Family Subscription Sharing
I shared Microsoft 365 Family Subscription with a family member. The app was installed on the laptop They went to use WORD and was asked to login? Why is this and should they login with their person login?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,968 questions
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2 answers
Microsoft Cloud Solution Provider retiring - How do I purchase directly now without losing all my emails?
I received an email stating that my Microsoft Cloud Solution Provider (CSP) from whom I purchased my Microsoft subscription originally will soon no longer be part of the CSP network, and therefore will no longer manage my subscription on my behalf. I was…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,654 questions
asked 2026-06-14T03:38:52.6233333+00:00
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Nicole Meter
0
Reputation points
answered 2026-06-14T06:38:52.6966667+00:00
Darren-Ng
11,185
Reputation points Microsoft External Staff
Moderator
1 answer
Account hacked and information changed
Hello, a few days ago 2 of my microsoft accounts were logged into and changed information such as email and security, 2fa but my phone number remains attached to one of the accounts but its not offered on the sign in page as a log in method. I have tried…
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,896 questions
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1 answer
Product key
I am having problems with a product key even though i have already purchased a family plan on my account. it is not recognising my sign in details Move from Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,968 questions
asked 2026-06-11T08:56:37.1033333+00:00
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Dream Doors - Solihull
0
Reputation points
commented 2026-06-14T06:37:17.7866667+00:00
Kai-H
19,135
Reputation points Microsoft External Staff
Moderator
2 answers
How to view .SNP file
I have a number of files in .SNP format, which originally could be opened with the Microsoft Snapshot Viewer which was part of Microsoft Access. I cannot find a safe version of that program to download. How can I view these .SNP files now or convert them…
Microsoft 365 and Office | Access | Development
Microsoft 365 and Office | Access | Development
The creation and customization of database applications using Microsoft Access
963 questions
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,018 questions
asked 2024-11-02T12:44:18.7533333+00:00
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Philip Cox
5
Reputation points
answered 2026-06-14T06:37:17.1233333+00:00
Gustav
752
Reputation points MVP
3 answers
How to create a form that will give a weighted score
I need to create a form that will give me a weighted score. I've tried to use Microsoft Forms. Example of the questions Scale Scoring
Microsoft 365 and Office | Microsoft Forms | Other
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,020 questions
asked 2026-06-09T16:25:05.3133333+00:00
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Shandreka Davenport
20
Reputation points
commented 2026-06-14T06:35:43.97+00:00
Kai-H
19,135
Reputation points Microsoft External Staff
Moderator
3 answers
Why aren't macros being enabled after enabling them?
I am following the directions to enable macros yet they're still unable to be used.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,476 questions
asked 2026-06-10T17:44:29.8166667+00:00
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David Dietz
0
Reputation points
commented 2026-06-14T06:34:10.53+00:00
Kai-H
19,135
Reputation points Microsoft External Staff
Moderator
2 answers
ONE DRIVE KEEP ON FREEZE AND LOADING WHEN I LOGIN INTO THE ACCOUNT
I am currently experiencing an issue when trying to log into OneDrive. After entering my correct email address, the page gets stuck on a loading screen and does not proceed further. However, if I enter an incorrect email address, I receive an error…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,534 questions
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1 answer
Photos dissappearing, One Drive
I bought a new PC w/windows 11 a few months ago, when I did I disabled one drive as I do not like it. I've been scanning slides for the past 3 years, each of the thousands of slides were neatly titled & organized in the photos folder. Now when I go…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
968 questions
asked 2026-06-03T23:13:05.3733333+00:00
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Roger Taylor
0
Reputation points
commented 2026-06-14T06:28:01.5366667+00:00
Kai-H
19,135
Reputation points Microsoft External Staff
Moderator