Throughout its more than 25-year history, the Transit Capacity and Quality of Service Manual (TCQSM) has compiled the state of the practice based on peer-reviewed research published by the Transportation Research Board and others. The TCQSM provides transportation practitioners of varying levels of experience and responsibility information, techniques, and resources to support the planning, design, and operation of transit services, facilities, and systems. While the TCQSM’s methods represent the best available knowledge at the time of publication, they do not establish policies regarding desirable or appropriate levels of quality of service or capacity for transit services, facilities, or systems.
TCRP Research Report 262: Transit Capacity and Quality of Service Manual, 4th edition, includes updated statistics, transit agency application examples, and photographs. The manual incorporates emerging mobility options such as microtransit and low-speed automated vehicles, with expanded coverage of widely adopted technologies such as bus and ferry electrification. This edition updates key concepts related to modes and services, operations, and quality of service. Additional updates address topics including quality of service measures and applications, bus transit, demand-responsive transit, rail transit, ferry transit, and transit stops and stations.
949 pages
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8.5 x 11
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paperback
ISBN Paperback: 0-309-60664-0
ISBN Ebook: 0-309-60672-1
DOI:
https://doi.org/10.17226/29449
National Academies of Sciences, Engineering, and Medicine. 2026. Transit Capacity and Quality of Service Manual, 4th edition. Washington, DC: The National Academies Press.
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