Best Practices for LibChat
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Tuesday, August 4, 2026
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
About:
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat patrons.
We'll cover:
- Personal chat settings
- Best practices for chat widgets
- Best practices during the chat
- Canned messages & screensharing
- Following through with the patron and for staff
Time Zone: Eastern Time - US & Canada (change)
Best Practices for LibChat
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat...
More
- Date:
- Tuesday, August 4, 2026
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers > LibChat
- Register!
Get Data-Ready for the New Academic Year with LibInsight
The start of the academic year is the best time to set up your data collection, not October when you realize three weeks of gate counts and reference stats are already gone. LibInsight helps you...
More
- Date:
- Wednesday, August 5, 2026
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibInsight
- Register!
Getting Started with Notices in LibConnect Pro
Is your library still relying on your ILS to send patron notices? LibConnect Pro gives you the ability to take control of those communications — sending holds, courtesy, overdue, and autorenew...
More
- Date:
- Wednesday, August 5, 2026
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Admin Account Level Users Advanced Users Public Library Interest
- Products Covered:
- LibConnect Pro
- Register!
North Carolina Public Library Directors Association Summer Meeting (NCPLDA)
When: Thursday, August 6
Where: Asheville, NC
Website: ncplda.org
Presentation by Springy Kirsten:
Bring your public library patrons a welcoming and accessible digital experience – using...
More
- Date:
- Thursday, August 6, 2026
- Time:
- All Day Event
- Session Type:
- Live at Conference
Build-a-LibGuide: Back to School
In this session, we will show you how to create a Back to School guide for students. We'll discuss what sort of content you may want to include for new and returning students.
This session assumes a...
More
- Date:
- Thursday, August 6, 2026
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Which Industries are Hiring in Your Community with Careershift Labor Market Analytics
Job listings tell your patrons what's open. They don't tell them where the momentum is. Careershift's Labor Market Hub brings in aggregated labor market data, so job seekers, career-changers, and...
More
- Date:
- Tuesday, August 11, 2026
- Time:
- 1:00pm - 1:45pm
- Session Type:
- Product Demo / Sneak Peek
- User Type/Language:
- Public Library Interest
- Products Covered:
- Careershift
- Register!
Accordions and Tabbed Boxes in Bootstrap 5 LibGuides
LibGuides with Bootstrap 5 now offers built-in accordions, with no need to add custom code! In this session, we'll cover the best uses for accordions and demonstrate how to convert a tabbed box to an...
More
- Date:
- Tuesday, August 11, 2026
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Training Tidbit: Reusing an existing header in LibSites
Do you already have a branded institutional header that you would like to use in LibSites? The custom JS/CSS header area now includes a component that's built for dropping in a site's custom header or...
More
- Date:
- Wednesday, August 12, 2026
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibSites New session!
- Register!
Templates and Saved Rows in LibConnect Pro
LibConnect Pro is designed to make your library marketing easier! Templates and saved rows are just some of the features that help do this efficiently. Join us to learn how to create and utilize these...
More
- Date:
- Thursday, August 13, 2026
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibConnect Pro New session!
- Register!
