- You can file an invoice dispute in Google Payments Center to change the purchase order (PO) number on your invoice. Learn how to Dispute or change the invoices.
- To request edits to debit memos, contact Google Ads support.
When you create an account budget in Google Ads, you can add your own code or reference number in the PO number field. The number that you enter into this field will appear on your subsequent monthly invoice for that account budget.
This article explains how you can add or change a PO number within your Google Ads account. It’ll also show you how to request invoice regeneration. Do this if you change your PO number at a later date and require that updated PO number to appear on your invoice.
On this page
Before you begin
The information you get in Billing & Payments will depend on your user permissions. You need to log in with Admin, Standard, or Billing-only access to the paying manager account. From there, navigate to the client account.
PO numbers can only be added to the following:
- An account on monthly invoicing with an active account budget
- An account on consolidated billing (this will appear in consolidated invoices and account statements)
PO Numbers cannot be added to:
- Individual campaigns
- Individual ad groups
- Accounts on automatic payments
- Accounts on manual payments
Instructions
Add a new PO number
- Go to Account budgets within the Billing menu
.
- Select Edit for the budget you want to update. The budget selected should be the one that was in use at the time the costs were accrued in your account.
- In the “Edit account budget” menu, scroll down to "Purchase order" and enter the PO number.
- Select Save.
Remove or edit a PO number
- Go to Account budgets within the Billing menu
.
- Select Edit for the budget you want to update.
- In the “Edit account budget” menu, scroll down to "Purchase order" and enter an updated purchase order number or remove the number.
- Select Save.
Request invoice regeneration
After you have made the changes, you can request to regenerate an invoice to reflect the new PO number. This feature isn’t available in some countries, such as Mexico, Argentina, Brazil, Italy, Indonesia, and India.
- Go to Documents within the Billing menu
.
- Select the invoice number that needs to be regenerated with the updated PO.
- Select Actions from the dropdown menu for the invoice and select Regenerate invoice with updated information. An updated invoice should be available in the account within 24 hours.
If you need a new invoice number, contact your Google customer representative.