The Smart DirectorContinental Computers
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Related Products
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About
“The Smart Director” has been designed from the ground up with customer service as a priority. We know the importance of servicing our clients. Our products have built in tools allowing our client to submit a service request never picking up the phone. We are just a click away. Submit a service request with the Live Request tool and we will return the average wait time in which you can expect a return call. Just as you are, we also are available 24/7 to begin the process of addressing your needs. Send a service request anytime and we will be with you as soon as possible. Requests received after business hours, on weekends and holidays will be recorded and addressed the next business day. The CCCMail tool allows us to communicate effectively with our clients by sending messages that can be viewed from inside all of our products. Examples include announcing our holiday hours and important inclement weather conditions affecting our area. We want you informed.
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About
GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Funeral homes and crematoriums
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Audience
Government agencies and companies interested in a solution to manage their security and operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationContinental Computers
Founded: 1985
United States
continentalcomputers.com/smart-director/
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Company InformationWebQA
Founded: 2000
United States
www.webqa.net
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Categories |
Categories |
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Funeral Home Features
Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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