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About

The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with AI. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations, brands and companies searching for solution to gather actionable feedback from their customers

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$23.99 per month
Free Version
Free Trial

Pricing

$56 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Surveyapp
United Kingdom
www.surveyapp.io

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Integrations

Microsoft Teams
Salesforce
Slack
AccessOwl
Amplitude
Drip
GetResponse
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Optimizely One
Pipedrive
Productboard
Salesforce Marketing Cloud Account Engagement
Segment
SendGrid
Woopra
Zoho Campaigns

Integrations

Microsoft Teams
Salesforce
Slack
AccessOwl
Amplitude
Drip
GetResponse
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Optimizely One
Pipedrive
Productboard
Salesforce Marketing Cloud Account Engagement
Segment
SendGrid
Woopra
Zoho Campaigns
Claim Surveyapp and update features and information
Claim Surveyapp and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information