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About

​IrisCX is an enterprise-level video platform that transforms how home product and service companies engage with customers during product selection, setup, and support phases. By enabling seamless, app-free video interactions, IrisCX allows customers to connect with experts through a simple click, facilitating real-time guidance and support. IrisCX's AI-driven features, such as VisualBot and VisualGuide, streamline the customer experience by allowing users to visually and verbally describe issues, resulting in accurate defect summaries without the need for extensive typing. IrisCX also offers automated delivery of these summaries to service teams via integrations with tools like Zapier and webhooks, ensuring swift and organized responses. For home builders, IrisCX enhances customer relationships by providing virtual walkthroughs during construction and efficient post-possession warranty services, reducing the need for on-site visits and increasing first-call resolution rates.

About

SiteCapture is a field operations platform with mobile and web applications that standardize and streamlines how teams collect, organize, manage, and report job site data, high-resolution photos, and videos for solar, property management, and construction projects, helping eliminate documentation errors, reduce repeat site visits, and accelerate project timelines with a single unified system. It provides customizable smart forms and templates for inspections, surveys, and data capture directly in the field, where photos and entries are automatically tagged with GPS, timestamps, and device metadata and synchronized in real time with the cloud so office teams can review, approve, and act without delay; robust photo and video management tools let users sort, flag, annotate, and verify visual media from any job, making it easy to maintain full history and context for every site visit.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service companies in need of a solution to enhance customer engagement by providing seamless, real-time video interactions for product selection, setup, and support

Audience

Field operations teams in solar, property management, and construction interested in a solution to capture, organize, report, and manage job site data and media throughout the project lifecycle

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$110 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IrisCX
Canada
www.iriscx.com

Company Information

SiteCapture
Founded: 2009
United States
sitecapture.com

Alternatives

Visual Assistance

Visual Assistance

OptimaTech Limited

Alternatives

CloudVisit

CloudVisit

Aurora Software Technology
CloudVisit

CloudVisit

Aurora Software Technology
Dynamics 365 Remote Assist

Dynamics 365 Remote Assist

Microsoft Dynamics 365

Categories

Categories

Integrations

Zapier

Integrations

Zapier
Claim IrisCX and update features and information
Claim IrisCX and update features and information
Claim SiteCapture and update features and information
Claim SiteCapture and update features and information