Who to Contact?
Need Help?
Our customer service team is here to assist you.
Visit our Support page or browse our FAQ , and a team member will get back to you as soon as possible.
PLAYLAB is still open!
Our indoor playgrounds remain open at select stores across Canada. Follow us on social for the latest updates!
Visit our PLAYLAB page to find a location near you.
You can always shop at any of our Toys"R"Us and Babies"R"Us locations. Find your nearest store below.
We're currently upgrading our website to a new platform to improve performance and future shopping features. During this transition, online checkout is temporarily unavailable.
Online purchasing is expected to be available later this year.
- In-store promotions continue as usual
Yes. Returns and exchanges continue in-store according to our standard return policy.
We will announce the relaunch through:
- Website banners
- Email updates
- Social channels
Please follow us on social to be the first to know.
Instagram: @toysruscanada